Hotel News

How hotels are star-rated

Often said five-star six-star seven-star hotel, what are the specific criteria?

Generally, the certificate of a star hotel is valid for 3 years. Every year the hotel hotel has in accordance with the standards of the star hotel themselves check, and the results of self-check feedback to the Tourism Bureau. After the expiration of 3 years, the Tourism Bureau will again verify the qualification of the star-rated hotels through the form of open or unannounced visits. At the same time, the National Tourism Administration also canceled some of the unqualified star-rated hotel star certificate.

In addition, if the star-rated hotels to reduce or increase the number of rooms, supporting accommodation facilities need to promptly notify the local Tourism Bureau. Especially reduce the number of rooms and supporting facilities, because it may be directly related to the hotel may have to re-assess the star rating.

The star rating is mainly based on the total number of rooms, supporting accommodation facilities and other hardware, as well as the hotel’s service level and quality and other soft service capabilities.

According to the “Classification and Evaluation of Tourist Hotel Star Rating”, domestic hotels are divided into five levels (including platinum five-star), the lowest is one star, the highest is five stars, the higher the level, the higher the hardware and software requirements of the hotel, the number of hardware indicators for different levels of star rating are as follows:

At the same time, five-star hotels need to meet the 84 hardware scoring indicators, but also need to meet the “Appendix B Facilities and Equipment Scoring Sheet” 53 items in the total score of 600 points, at least 420 points. “Appendix C Hotel Operation Quality Evaluation Form” 200 items, a total of 600 points, at least 85% of the score.

For guests staying in a hotel, the location, decoration, and service of the hotel are the core needs of the guests. These three core needs are the three core indicators for all guests to choose a hotel.

However, it should be noted that many hotels will say that they are super 5-star and quasi 5-star when selling to the public. These words, consumers listen to say well. Personally, I think that this is a kind of statement that the hotel gives itself gold.

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